EXCHANGE AND REFUND
Isn't your item suitable for you? No worries!
We exchange and refund the returned items within the legal period of 14 working days From their date of receipt.
Any return must be reported beforehand by email to: contact@maisonmassillon.com
Then sent to the following address:
Alizée Méhats, 12 impasse Paul Long 83400 Hyères.
Crowns or accessories carried out Custom or personalized cannot be reimbursed.
We ask you for the return of items in their original packaging, in perfect state of resale. Otherwise, the products unfortunately cannot be reimbursed, taken up, or exchanged.
All our creations being entirely shaped by hand we have made the choice to keep Customer return costs In order to raise awareness of time and the arduous work which hides behind each creation but also of the responsibility of everyone in the face of the impact of e-commerce on the planet. Count on average return costs between 3 and 5 euros.